/ TERMS & CONDITIONS

The products and the sale of products are subject to the following terms and conditions. By accessing this website and/or placing an order you agree to be bound by the terms and conditions which are set out below.

Data Protection and Privacy
Country Clutter takes your privacy seriously and we treat all your personal information with respect and in accordance with the UK Data Protection Laws. This means that all the personal details you give to us are processed fairly and when kept, are done so lawfully and securely.

Online Security
Buying products from www.woodengift.co.uk is safe and secure. Payments can be made using Visa, Mastercard, Maestro, American Express and Paypal.

Acceptance of an Order
Our acceptance of an order does not take place until the dispatch point. Once the item has been dispatched to you we will confirm the order with you via the email address you provided. We reserve the right to refuse an order. In the unlikely event if there are any problems with your order such as an item currently out of stock, or a decline in payment methods we will contact you via email and/or at the contact number you provided.

Limitation of liability
While we use reasonable efforts to verify the accuracy of any information we place on www.woodengift.co.uk, we make no warranties, whether express or implied in relation to its accuracy. www.woodengift.co.uk is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to www.woodengift.co.uk, or any transaction that may be conducted on or through www.woodengift.co.uk.
We make no warranty that www.woodengift.co.uk will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to Products available from www.woodengift.co.uk and our Supplier. 

Contract Cancellation Rights
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred arising out of or in connection with the provisions of any matter under the Conditions.

Acceptable Use
You may only use this website in accordance with these Terms and Conditions. Which includes using the site for lawful and proper purpose complying with all applicable laws.

Payment Methods
We accept all major credit and debit cards including Visa, Mastercard, Maestro, American  Express and PayPal. As part of the secure ordering process you must provide us with your exact billing address and telephone number as also record with your bank. Incorrect information may cause a delay in processing your order or even result in you bank declining payment. Your order will only be processed once authorisation of your card has been properly received.

Availability of Goods
All products and services are subject to availability and may be withdrawn without notice. If we are unable to supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.


Delivery Charges and Delivery Times
Most orders are delivered within 5 working days. Dates are given in good faith but are not the subject of any warranty or condition. No liability will attach to us if delivery periods or dates are not met. Please feel free to contact us if you have any queries regarding this matter.

Time Limitation for Notification of Claims
Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be notified to us within 7 days from delivery. Incorrect goods: It is your responsibility to notify us of any incorrect goods supplied within 5 days from delivery.
Non-Delivery of goods: We will not accept liability for goods lost in transit unless we are notified within 5 days from the expected delivery date.

Accuracy of Product Information and Descriptions of Goods
All product specifications, images and other information published on our website have been provided by Wooden Gift. The intention of Wooden Gift is that all information on the website should be as accurate and up to date as possible. However, Wooden Gift cannot guarantee the reliability or the accuracy of the information contained within its pages where information may come from third parties such as suppliers and manufacturers. All images, sizes, descriptions, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods and are not subject to a guarantee of accuracy. Full detailed specifications are available from Wooden Gift on request.

Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of VAT but do not include delivery charges. Delivery charges will be displayed and payable as indicated at the time of placing your order.

Refund Policy

Wooden Gift appreciate all our client and we made our refund policy really simple. 

Wooden Gift only accept refund/s if the item received is/are damage. 
Please do contact us within 7 days of delivery to resolve the refund. 
Wooden Gift is reserving the right to ask clients for pictures of damage item/s. 
Wooden Gift is treating every client individually and we will resolve refund procedure as soon as possible. 
Please note that if you not wish to receive a refund and still would like to receive the item/s order in perfect condition we can supply you with a new order with no postage charges. Please note that if you wish to receive an exchange this is subject to availability, and if we are out of stock the waiting time might be slightly longer then usual but you will be informed, or we will offer a refund. 

Wooden gift will provide postage label for damage returns.

Please note that Wooden Gift does not accept any other refund except damage item/s. 

Please read full descriptions and specifications and see the pictures, if you have any questions please do contact us on our email.

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Shipping Time 1 to 4 days by Royal Mail 1st Class.

Despatch days – Monday to Saturday

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@WOODEN GIFT 2020